Intensive counseling:
Working together to go live as soon as possible.
Live on site:
Working together to go live as soon as possible.
Intensive counseling:
Working together to go live as soon as possible.
Intensive counseling:
Working together to go live as soon as possible.
We are AA Glass
AA Glass is a progressive glass company with a wealth of experience in the glass industry since 1953. Our team consists of more than 30 dedicated employees who use their expertise daily to deliver high-quality glass solutions.
Distinctiveness
What sets AA Glass apart is our unparalleled expertise and customer-focused approach. We combine state-of-the-art technology with personalized service to provide glass solutions that meet our customers' exact needs.
Our work orders
Our work orders are carefully designed to document all relevant details of a job, from material types to work and delivery dates. Fully digital and paperless, our digital workflow provides maximum transparency and clear communication with our clients, while contributing to a more sustainable environment by reducing paper waste.
Management reporting
AA Glass' management reports provide a detailed overview of operational performance, financials and customer satisfaction. These reports help us make strategic decisions and improve our services.
AA Glass customer portal
Our customer portal provides a user-friendly interface that allows customers to easily track assignments, view documents and manage communications. This ensures efficient and transparent interaction.
Response times
AA Glass is known for its fast response times, both in taking orders and in resolving any glass damage. With our central location and an impressive fleet of 16 vehicles, we are able to respond to your needs with lightning speed. We are available 24/7, even on holidays and weekends, so we are always ready for emergencies.
Proposal KPI
We propose to use Key Performance Indicators (KPIs) such as customer satisfaction, project turnaround time and error rates. These KPIs will help us to continuously monitor and improve the quality of our services.
- Per period to be set
- Number of windows replaced
- Number of orders in progress
- Types of glass
- Number of emergency supplies
- Number of evening weekend notifications.
- Number of cranes and aerial platforms.
How AA Glass stands out
As one of the most modern glass companies in the Netherlands, we cooperate with Baka Glass, a leading software supplier in the glass industry. This cooperation allows us to operate extremely efficiently with the most customer-friendly and environmentally friendly solutions. Our advanced automatic planning tool significantly reduces our CO2 emissions, setting AA Glas apart through innovation and sustainability.
